Effective Date: [1-1-2025]

Welcome to PlantDekho! These Terms and Conditions (“Terms”) govern your use of our website [www.plantdekho.in] and the services we offer. By accessing or using the website, you agree to comply with and be bound by these Terms.

  1. Use of Website
    You must be at least 18 years of age to use this website.

You agree to provide accurate and current information during registration or checkout.

You are responsible for maintaining the confidentiality of your account and password.

  1. Products & Services
    We offer a variety of plants, gardening tools, and related products.

All product descriptions and prices are subject to change at any time without notice.

Product images are for illustrative purposes only; actual product may vary slightly.

  1. Orders & Payments
    All orders are subject to availability and acceptance.

We reserve the right to cancel or refuse any order at our discretion.

Payments must be made in full at the time of placing an order using accepted payment methods (e.g., UPI, Credit/Debit Card, Net Banking).

  1. Shipping & Delivery
    We aim to ship products within 2–7 business days.

Delivery timelines may vary based on location and product availability.

We are not responsible for delays caused by third-party courier services or unforeseen circumstances.

  1. Cancellations & Refunds
    Orders can be cancelled before shipment.

Refunds are initiated for damaged, wrong, or missing items only after verification.

Refunds will be processed to the original payment method within 5–7 working days.

  1. Returns & Replacements
    You must report any damage or issue within 48 hours of delivery.

Products must be returned unused and in their original packaging.

Replacement is subject to stock availability.

  1. Intellectual Property
    All content on this website (text, images, graphics, logo, etc.) is owned by PlantDekho and protected by copyright laws.

Unauthorized use or duplication of our content is prohibited.

  1. User Conduct
    You agree not to misuse the website or engage in illegal activities.

Any violation may lead to termination of your access to the website.

  1. Privacy Policy
    By using PlantDekho, you also agree to our Privacy Policy regarding the collection, use, and protection of your data.
  2. Changes to Terms
    We reserve the right to modify these Terms at any time.

Continued use of the website after changes constitutes your acceptance of the new Terms.

  1. Contact Us
    For any questions regarding these Terms, please contact us at:
    📧 support@plantdekho.in
    📞 [9376549304]